๐ค Inviting Members to Your Team | Help Center | MuseDAM
๐ค Inviting Members to Your Team
Written by MuseDAMUpdated on April 25, 2026
๐ฏ Overview
The Invite Members feature makes it easy for team admins to bring new people into a MuseDAM workspace. With flexible invite methods and configurable expiry settings, you can onboard teammates quickly while keeping access secure and under control.
Bulk invitations โ Share an invite link or QR code with a group and let members join at their own convenience
Adding specific individuals โ Add designated members directly using their phone number for precise roster control
Before you begin
Availability: MuseDAM Team and Enterprise plans
Permissions required: Admin
Prerequisites: A team workspace must already exist, and available seats must remain โ if your workspace is full, expand your seat quota before inviting
๐ Quick Start
Click Admin Console in the left navigation โ Team Management โ Invite Members
Confirm that the Enable Invitations toggle in the top-right corner is turned on
Set the invite link expiry (3 days / 7 days / 30 days / No expiry)
Click Copy Invite Link to share it directly, or click Download Invite Poster to share a QR code
Members follow the link or scan the QR code to join the workspace
โจ Expected result: Members are automatically added to the team upon signing in via the link. You can confirm they've joined under Members & Departments.
๐ Step-by-Step Guide
Option 1 โ Invite Link or QR Code
Best for bulk invitations or broadcasting to a group โ members join at their own pace using a shared link.
How to set it up:
Go to Admin Console โ Team Management โ Invite Members
Confirm the Enable Invitations toggle is active (shown in blue)
Click the Set Invite Expiry dropdown and choose how long the link should remain valid: 3 days, 7 days, 30 days, or No expiry
Choose how to share the invite:
Copy Invite Link โ Copy the link as text and paste it into WeChat, email, or any other channel
Download Invite Poster โ Download a poster image with an embedded QR code that members can scan to join
If you need to invalidate the current link, click Reset Invite to generate a new one โ the old link is deactivated immediately
โ ๏ธ Security note: Once an invite link is shared publicly, anyone who has it can join your workspace. If you need tighter control over who joins, use Option 2: Add Specific Members instead โ or remember to turn off the invite feature once you've finished onboarding.
Option 2 โ Add Specific Members Directly
Best for situations where you need precise control over your member list. Admins can add individuals directly using their phone number โ no action required from the member upfront.
How to set it up:
Go to Admin Console โ Team Management โ Members & Departments
Click the + Add Member button in the top-right corner
Fill in the following details in the Add Member dialog:
Name(required)
Mobile number(required) โ The member will use this number to receive a verification code and sign in
Corporate email(optional) โ This field is only available after a corporate email domain has been configured under Space Settings
Click Confirm to complete the addition
What happens next:
The member appears in the member list with a status of Pending Activation
Click the ยทยทยท menu next to their name to:
Copy their personal invite link โ Send this to the member; clicking it activates their account and adds them to the workspace
Access other management options such as editing their details or removing them
๐ก Note: Members added this way remain in Pending Activation status until they complete their first sign-in, either via their personal invite link or phone number verification.
โ Frequently Asked Questions
Q: A member clicked the invite link but got a "Link Expired" message โ what should I do?
The link has passed its expiry date. Go back to Invite Members, click Reset Invite to generate a fresh link, and resend it to the member.
Q: A member joined but isn't showing up in the member list โ why?
They may not have completed account activation yet. Check Members & Departments for any accounts with a Pending Activation status. Members added via Option 2 won't appear as active until they've completed their first sign-in through their personal invite link.
Q: Our workspace is full and we can't invite anyone new โ what are our options?
Click Expand Seats in the top-right corner of the Invite Members page, or go to Plan & Billing โ Subscription Management to upgrade your seat quota. You can also free up seats by removing inactive members from Members & Departments.
Q: The corporate email field is greyed out โ why can't I fill it in?
The corporate email field only becomes available after you've configured a corporate email domain under Admin Console โ Space Settings.
